At LeMS, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our battery swapping services. By using our services, you agree to this policy.
1. Information We Collect
The Company collects the following data to operate its electric vehicle retrofit and battery rental services:
a. Personal Information:
· Name, contact details, and vehicle registration information provided at the time of signing the Rental Agreement.
b. Vehicle & Telemetry Data:
· Vehicle location.
· Battery information, including state of charge (SoC), voltage, current draw, and operational status.
· Vehicle enable/disable status related to payment compliance.
c. Mobile App Data (Optional):
· Digital wallet balance and transactions.
· Location
2. How We Use Your Data
The Company uses collected data to:
Manage battery rentals and track payments.
2. Monitor vehicle performance and battery health.
Enable or disable vehicles in the event of overdue payments.
4. Provide drivers with app-based summaries of usage, payments, and environmental impact.
5. Develop and improve Company products and services, including anonymized analytics for research or operational purposes.
3. Data Sharing
· Data may be shared with the Company’s technology partners strictly for product development purposes.
· Data used for analytics or research will be anonymized to prevent identification of the Driver.
4. Data Retention
· Your Data is retained while the Rental Agreement is active.
· Following the termination or expiration of the Rental Agreement, the Company will delete the data upon the user’s request.
5. Your Rights
You have the right to:
· Access and Correction: User may request access to or correction of their personal data.
· Deletion: Users may request deletion of personal data after terminating the Rental Agreement.
· App Usage: Installation and use of the mobile app is optional and controlled by the user.
6. Data Security
The Company implements reasonable technical and organizational measures to protect Driver data against unauthorized access, disclosure, alteration, or destruction.
7. Security
The Company may amend this Data & Privacy Policy from time to time. Drivers will be notified of material changes through appropriate communication channels. Continued use of Company services after notification constitutes acceptance of the amended policy.
8. Contact Us
For any questions regarding this policy or to exercise your rights, please contact us.